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A Leading Commercial Real Estate Finance Company
The Go-To Lender for Mid-Market Borrowers
Providing Customized Bridge and Permanent Financing Options
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Privacy Policy

Ladder Capital Securities LLC understands that confidentiality and the protection of your privacy are important elements of your business relationship with us. Ladder Capital and its affiliates have a policy of protecting the confidentiality and security of information we collect about our clients. Please take the time to read and understand the privacy policies and procedures that we have implemented to safeguard your non-public personal information.

Ladder Capital Securities LLC may collect certain personally identifiable financial information about its customers to provide financial services and products. Non-public personal information means personally identifiable financial information and any list, description or other grouping of consumers that is derived using any personally identifiable financial information that is not publicly available. The personally identifiable financial information that we gather during the normal course of doing business with you may include:

  1. Information we receive from you on applications or other forms
  2. Information about your transactions with us, our affiliates, or others
  3. Information we receive from a consumer reporting agency

We do not disclose any non-public personal information about our customers or former customers to anyone, except as permitted or required by law, or as necessary to provide services to you. In accordance with Sections 248.13 through 248.15 of Regulation S-P, we may disclose all of the information we collect, as described above, to certain non-affiliated third parties such as, but not limited to, attorneys, accountants, auditors and persons or entities that are assessing our compliance with industry standards. We enter into contractual agreements with all nonaffiliated third parties that prohibit such third parties from disclosing or using the information other than to carry out the purposes for which we disclose the information.

We restrict access to non-public personal information about you to those employees who need to know that information to provide financial products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Upon your written request, we can make available for your review any file we will maintain for your personal Information. You may contact us at 212-715-3170 regarding any questions about this policy statement.

We reserve the right to change this Privacy Policy at any time. We will notify you of such changes, as required by law.

Business Continuity Disclosures

Ladder Capital Securities LLC has developed a Business Continuity Plan on how we will respond to events that significantly disrupt our business. Since the timing and impact of disasters and disruptions is unpredictable, we will have to be flexible in responding to actual events as they occur. With that in mind, we are providing you with the following information on our business continuity plan.

Contacting Us – If, after a significant business disruption you cannot contact us as you usually do at 212-715-3170, you should call our alternative number, (917) 714-4462.

Our Business Continuity Plan – We plan to quickly recover and resume business operations after a significant business disruption and respond by safeguarding our employees and property, making a financial and operational assessment, protecting the firm's books and records, and allowing our customers to transact business. In short, our business continuity plan is designed to permit our firm to resume operations as quickly as possible, given the scope and severity of the significant business disruption. Our business continuity plan addresses: data back up and recovery; all mission critical systems; financial and operational assessments; alternative communications with customers, employees, and regulators; alternate physical location of employees; critical supplier, contractor, bank and counter-party impact; pandemic preparedness; regulatory reporting; and assuring our customers prompt access to their funds and securities if we are unable to continue our business.

Varying Disruptions – Significant business disruptions can vary in their scope, such as only our firm, a single building housing our firm, the business district where our firm is located, the city where we are located, or the whole region. Within each of these areas, the severity of the disruption can also vary from minimal to severe. In a disruption to only our firm or a building housing our firm, we will transfer our operations to a local site when needed and expect to generally recover and resume business within 1 – 2 days. In a disruption affecting our business district, city, or region, we will transfer our operations to a site outside of the affected area, and recover and resume business within 7 days. In either situation, we plan to continue in business, and notify you through our web site at www.laddercapital.com or our customer emergency number, 212-715-3170 on how to contact us.

For more information – If you have questions about our business continuity planning, you can contact us at 345 Park Avenue, 8th Floor, New York, NY 10154 and 212-715-3170.